At Rug Buy Australia we believe you might not get the choice of rug right the first time round, so we offer a 30 day return policy. If you don’t think it’s quite right for you, just return the item (unused, undamaged and in it’s original condition) and we’ll provide a full refund.
We'll make the necessary arrangements with regards to pickup and delivery and you will receive a refund on your purchase - with our 30 day return policy. The 30 days begin from when you receive your rug at home!
You may also return your rug if it’s faulty for a full refund, exchange, or credit within 30 days of purchase.
Faulty items must be returned in original condition, and undamaged in order to be eligible for a refund.